Ram Kumar 
Zerodha, India’s largest stockbroking platform, experienced technical issues this morning right at the opening bell of the stock market. Several users reported difficulties in receiving real-time price updates on the Zerodha app, raising concerns among traders who rely on the platform for intraday activity.
Zerodha’s Official Response
In an official statement shared on social media, Zerodha acknowledged the problem, stating:
“Some of our users are facing issues with price updates on the app. We’re checking this. For now, please log in to Kite web on mobile browser. Order placement is not affected.”
The company clarified that while price feeds were delayed on the app, order placements and executions remained unaffected. Zerodha also advised equity traders to use the 20 depth feature on the app or switch to the Kite web version on a mobile browser as a temporary workaround.
Impact on Traders
The glitch came at a crucial time, as the opening minutes of trading often witness high volumes and volatility. Many retail traders took to social media to highlight their concerns, with some expressing frustration over missing key market moves. Despite this, Zerodha reassured customers that technical teams were actively working to restore normal operations.
Zerodha’s Market Position
With over 1 crore active clients, Zerodha holds the position of India’s leading stockbroker by market share. While the platform is known for its reliability and low-cost brokerage model, occasional technical outages tend to spark strong reactions given its large user base.
What’s Next
As of now, order execution remains stable, but traders are keeping a close watch for further updates from Zerodha. Technical glitches on trading platforms, particularly during market opening, underline the importance of having backup trading systems or alternate brokers for active market participants.
Disclaimer:- This article is intended for informational purposes only and does not represent financial advice or an official statement from Zerodha. Investors and traders are advised to follow updates from the company directly and exercise caution while making trading decisions.
Author Bio
